Since I bought a new DVD-player in my tiny kitchen last Nov., I had trouble with "sound-multiplex system". In this high-tech digital day and age, all these gadgets sure are hard to master how to use them. And I have been contacted with the maker since then.
The sound-multiplex system of it won't work with the DVDs I dubbed from the old recorder I had in the living room. Interviews, dramas I want to leave it play during the chores in the kitchen annoyingly have both Japanese and English.
Today, finally a staff came to my house and checked the trouble. It was funny that the staff himself looked confused with the trouble. Anyways, I will be able to give DVD-player back to the maker and have its money refunded. Kindly he brought back 2 DVDs to see what would be my prospective new recorder. Well, as I did the "before buying consulting" for the player to the maker, I might deserve it. Thinking back the way staffs of the service-center dealt with me, I appreciated the generous, sincere manner of him. Hopefully, they find the right one for me next time!!!